10 years of Family Fund Business Services


Company update, Family Fund Business Services

This year we turn ten. Here’s a reminder of how we started and what we’ve been up to over the last decade…

The story of FFBS

2013: New beginnings - FFBS is formed to generate unrestricted funding for our parent charity, and share our procurement expertise.
2014: Finding our feet - we begin delivering energy vouchers to beneficiaries across the UK.
2015: Helping our charity clients - we bring several new charity clients on board, and we work together to deliver support to people in need.
2016: A new year and a new name! We rebrand from Family Fund Trading to Family Fund Business Services.
2017: Recognition! FFBS makes the York Top 100 Businesses for the first time.
2018: Growing our expertise. FFBS begin delivering the BBC CiN Emergency Essentials Programme.
2019: New partnerships! We partnered with new suppliers to grow our service offering and become a one-stop-shop for grant giving organisations.
2020: COVID hits! We support our clients through the pandemic, ensuring that support is still available for people in need.
2021: Concerns about the cost of living grow... Late 2021 saw the beginnings of a new challenge for FFBS and our clients.
2022: Our most successful year yet. We delivered support to over 700,000 households, generating £2.8 million for our parent charity.
2023: Happy 10th Birthday FFBS! With a decade of experience under our belts, we can't wait to see what's next..

Celebrating our 10th Birthday

We’ve had a busy decade, and 2023 has given us a lot to celebrate.

In 10 years, FFBS has generated over £12.7 million* in unrestricted funding for Family Fund. This supports, and sustains, the work the charity does to help families raising disabled and seriously ill children on a low income, across the UK. In the last year alone, we’ve generated £3.2 million* for the charity.

And our impact extends much further- in the last year, the grants we’ve administered on behalf of our clients have made a vital difference to beneficiaries across the UK. This last financial year, the impact of our grants equates to 9.6 million hot meals cooked, 601,302 good nights’ sleep, 1.8 million loads of washing, and 38,813 households helped with their energy bills.

Phil Henderson, Director of FFBS, says:

FFBS has been here to support beneficiaries across the UK through a decade of constant change. In the last few years alone, we have had to respond to a pandemic and a cost-of-living crisis and support our clients with the increased demand for help with essentials items and living costs from their beneficiaries at an incredibly challenging time.

We are proud to have delivered another record-breaking year for our business, supporting our clients and their beneficiaries. The funding we gift to Family Fund from this work means the charity can reach even more people and expand its services and research work.”

*Accounts subject to audit

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