Category Archives: Uncategorized

10 years of Family Fund Business Services

This year we turn ten. Here’s a reminder of how we started and what we’ve been up to over the last decade…

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FFBS 2023 Customer Satisfaction Survey

At FFBS, customer feedback is really important to us. So, to make sure we’re delivering the best service possible, we undertake an annual Customer Satisfaction Survey.

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FFBS’ partnerships deliver essential support to over half a million households during pandemic

Overall, FFBS has helped to deliver essential goods and services to over 500,000 households in need during the Covid-19 crisis.

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FFBS wins Tech for Good Award

FFBS has won the Tech for Good Award in Social Enterprise Yorkshire and Humber’s (SEYH) 2021 Awards.

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Four tips for better food voucher redemption

With so many of our clients distributing large volumes of food vouchers at the moment, we’ve put together our top tips to help you support beneficiaries to redeem vouchers quickly and easily.

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New support for fuel costs for households in Wales

With over 150,000 households living in fuel poverty in Wales, the Discretionary Assistance Fund (DAF) is extending fuel cost support with two new schemes this winter.

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FFBS recognised in Digital Enterprise Top 100

FFBS has been included in the Leeds City Region’s Digital Enterprise Top 100, a list that profiles and celebrates digital innovation, transformation and resilience.

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New rules prioritise social value in central government contracts

As of 1 January 2021, new rules will come into effect requiring government organisations to ‘explicitly evaluate’ social value when writing contracts.

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FFBS provides record levels of support to customers coping with unprecedented need in 2020

Family Fund Business Services, company update As 2020 draws to an end, our half-year figures show how hard we have worked with our customers this year to deliver valuable support to thousands more households in need. Together with our suppliers, …

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The importance of social enterprise in 2020: our takeaways from Social Enterprise Futures

Ben Andrews, Business Development Manager Although we couldn’t attend in person this year, Social Enterprise Futures 2020 did not disappoint. Social Enterprise UK’s two-day event brought together organisations from across the UK and during the sessions we heard from numerous …

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