Communications and Marketing Officer

Salary: £22,733 – £23,500 per annum
Contract: Permanent
Hours: 35 per week
Closing Date: 10 August 2022
Interviews: week commencing 15 August 2022
Location: Hybrid – you must live a commutable distance from the office in Monks Cross, York, for any in-office work

Do a job that makes a difference

Do you want to do a job that matters? Are you looking for interesting and varied work in a friendly team, with flexibility for some home working and loads of job satisfaction? Then we have the role for you.

Based in York, Family Fund Business Services is the UK’s leading fulfilment and grant administration provider, supporting families raising disabled or seriously ill children and young people across the UK.

We are looking for a Communications and Marketing Officer to help deliver successful communications and marketing strategies and campaigns for Family Fund Business Services. 

The role

You will develop and deliver Family Fund Business Services (FFBS) online and offline campaigns, content and evaluations which will drive brand awareness, realise new business opportunities, and engage new stakeholders. You will collaborate with colleagues right across the business to create and monitor engaging campaign ideas, news stories, website content, social media posts and engaging business reports as well as wider day-to-day engagement activity.

About you

To join our team you will need experience of writing wide-ranging content for online and offline channels in a public facing organisation.  You will also need experience of writing B2B content and you will be confident in creating and scheduling content for social media, email marketing campaigns, website content management systems, effective SEO and Google Analytics.

In return, we offer the chance to work right at the heart of a supportive, professional team, where you’ll make a positive difference to families in need, every day. As a member of staff, you’ll receive a contributory pension, access to our employee discounts scheme, and the opportunity to work days from home, with flexible start and finish times.

About us

Family Fund Business Services is part of the Family Fund Group and is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark. We are a values based organisation, and we aim to show our values in all that we do. Read here how our staff display our values every day and click here to learn more about our staff.

Family Fund Group is committed to inclusion, equality and diversity, and we welcome applications from all parts of the community. We are a Disability Confident Employer and all disabled applicants who meet the requirements for the role will be invited for interview. If you have a disability, and are happy to let us know, please highlight this in your covering letter.

How to apply

Please read the Communications and Marketing Officer (FFBS) job description carefully. 

When you’re ready to apply, please email your CV to with a covering letter to explain what skills and qualities you would bring to the Family Fund Business Services team.