Marketing and Communications Officer

Salary: £28,000

Full time: 35 hours per week

Permanent contract

Are you looking for a role where you can showcase your talents as an experienced B2B marketing professional and make a difference to the lives of thousands of disabled children and young people across the UK?

Family Fund Business Services (FFBS) is the trading subsidiary of Family Fund, the UK’s largest charity providing grants to families raising disabled or seriously ill children. FFBS builds on the grant administration expertise of the charity to provide fulfilment services to charities, local authorities and other public and third sector organisations across the UK. All the profits from FFBS are gifted to Family Fund.

As Marketing and Communications Officer, you will lead on delivering FFBS’ marketing and communications activities. This includes the development of marketing strategies for different audiences to realise new business opportunities and engage new customers and stakeholders, whilst raising the profile of the company across multiple sectors.

Managing another member of the team, you will work with the Communications and Business Development teams to develop and implement the FFBS marketing strategy and plan. You will develop key performance indicators and measures of success, evaluating and reporting on the effectiveness of all marketing and communications activity. You will lead on copy-writing and production of materials to support the delivery of the marketing and communications plan and work with the internal design team and external agencies to produce engaging and targeted FFBS materials. You will also manage the FFBS website and social media channels, extending their reach and deepening engagement with relevant audiences, through improvements to functionality and content.

Educated to degree level or equivalent, you should have previous experience of working in a B2B environment, exceptional writing, communication, networking and creative skills, with the ability to handle pressure and work to tight deadlines. Forward-thinking and enthusiastic, you will be able to prioritise and manage multiple activities, a great team player, with the confidence and ability to engage with a wide range of stakeholders.

If this sounds like the role for you then please get in touch. Here at Family Fund we are committed to staff development whilst offering excellent benefits, including flexitime, competitive annual leave entitlement (which increases with length of service), yearly salary reviews which are linked to performance and above all a professional, fun working environment where a positive work-life balance is encouraged.

To apply, please send an up to date CV and persuasive covering letter to

Please click here to read the job description. For an informal discussion about this opportunity, please contact Helen Bradley, Head of Business Development, on 01904 550057.

Closing date: 17 January 2020

Interview date: 30 January 2020

Family Fund Group is positive about disabled people and so all disabled applicants who demonstrate that they meet the minimum requirements for the role will be asked to attend interview.