News

Better together: Working in partnership to improve lives

In 2023/24, FFBS partnered with grant-giving organisations nationwide to deliver vital support to households with 696,784 essential items.

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FFBS Reflections on the 2024 Spring Statement

Phil reflects on the extension of the Household Support Fund and the impact this will have on Local Authorities

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A Christmas Message from our Director, Phil Henderson

A Christmas Message from our Director, Phil Henderson, reflecting on 2023 – our 10th anniversary year – and the impact we’ve made nationwide.

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FFBS shortlisted two years running for Customer Satisfaction Award

For the second year running the Institute of Customer Service recognises FFBS’ excellence in customer service.

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Supporting families with the cost of school uniform

With the new school year fast approaching, FFBS have a range of voucher options to support families with the cost of school uniform.

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10 years of Family Fund Business Services

This year we turn ten. Here’s a reminder of how we started and what we’ve been up to over the last decade…

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Fifth year ranked in York Top 100 Businesses

For the fifth time, FFBS has featured on the independent list, created by York St John University, of the Top 100 Businesses in York.

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FFBS wins Philanthropy Award

FFBS has won the Philanthropy Award at the 2023 Better Society Awards, in recognition of the support that we provide to our parent charity

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FFBS 2023 Customer Satisfaction Survey

At FFBS, customer feedback is really important to us. So, to make sure we’re delivering the best service possible, we undertake an annual Customer Satisfaction Survey.

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Phil Henderson’s 50 Peaks Challenge for Family Fund

Phil Henderson, Director of FFBS, is taking on the 50 Peak Challenge to raise money for our parent charity Family Fund

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