Our values
Supportive
Supporting others is at the very heart of everything we do. We work collaboratively with our customers, partners and stakeholders to help them help others. Our approach is therefore underpinned by supportive and accessible customer service. We provide an efficient and responsive Helpdesk service to resolve common issues and help projects to run smoothly.
Connected
We endeavour to make it as easy as possible for our clients to stay connected to us. Our friendly Helpdesk team is available 9 to 5, Monday to Friday, to help clients with queries, questions, or order amendments. Staying connected means we can work together to find solutions to the challenges faced by our clients.
Passionate
At FFBS, we are proud to make a difference every day. We are motivated by our passion for helping others, by generating unrestricted funding for our parent charity, and delivering support to our clients’ beneficiaries across the UK.
Determined
We are driven to go above and beyond for our clients and their beneficiaries. We are determined to save grant giving organisations time and money, and provide the best service possible.
From pre-payment cards to white goods, we make procuring and distributing practical support to households easy. Find out how we can help your organisation save time and money by getting in touch at businessdevelopment@familyfundservices.co.uk.
