Resettlement & Temporary Accommodation
FFBS works with frontline teams across the charity, public and housing sector to turn empty properties into homes with our full fit out service, providing household items for homeless, resettlement and temporary accommodation schemes. Whether you’re looking for support with large-scale one-off projects or an ongoing scheme, we can partner with you to streamline the process of furnishing properties.
How does it work?
Order everything you need through our portal and let us handle the rest. We’ll arrange deliveries, and we can even deliver everything on one day, so you don’t need to staff multiple delivery slots. Full fit outs are overseen by a site manager, and our supplier teams will install and assemble the items and take away any packaging, meaning that the properties are ready for use as soon as the delivery team have left.
Make a house a home
With FFBS, there’s no juggling multiple suppliers. From white goods and furniture to curtains and cutlery – if you need it, we’ve got it.
We can deliver, assemble and install:
- Appliances and white goods
- Furniture
- Homeware and soft furnishings
Why partner with FFBS?
We know that fitting out properties is logistically challenging – especially when you’re working with tight budgets and short time frames. Our service aims to simplify the process of furnishing resettlement and temporary accommodation.
Full property fit outs made simple
With FFBS, you’ll have just one ordering platform, and once you’ve placed an order, the entire process is handled by our supplier network, with the option to have all items delivered and installed on the same day. Extended product warranties, delivery, installation and disposal of old goods are included in the price. Plus, with just one monthly consolidated invoice, keeping on top of spend is simple.
Customer service excellence
We are committed to providing great service, with our unrivalled support package, including a dedicated account manager and unlimited access to our Helpdesk team to help with any queries you may have, ensuring you receive all the support you need throughout our partnership. Full fit outs are overseen by a site manager, so you can be confident that everything has been installed and delivered correctly, and that the properties are left clean and tidy with all rubbish removed.
But don’t just take our word for it – in our latest client survey, 100% of respondents were satisfied with the service they have received from us, and our Net Promoter score is 82 – which classes our service provision as Excellent.
Reporting
Our portal has a comprehensive self-serve reporting suite, providing reporting on order status and spend, making it easy to manage budgets and keep track of your fund.
Social value
We deliver social value: 100% of our taxable profit is gifted to our parent charity, Family Fund. This means when you partner with FFBS, you are supporting low-income families raising seriously ill and disabled children nationwide.
Impact
In 2024, we worked with Croydon Council to fit out flats for people moving out of temporary accommodation. We delivered, installed and assembled washing machines, fridges, cookers and beds (including mattresses) to 85 flats over just two days, working closely with Croydon and our furniture supplier to coordinate the massive two-day operation to ensure the properties were ready in time for tenants to start moving in.