Contact us

For queries relating to the BBC Children in Need Emergency Essentials Programme please email emergencyessentials@familyfundservices.co.uk.

If you are a member of the public who has received an award or item through our services, or need help with a supermarket voucher you have received, please contact the organisation who awarded you the item.

If you have a query relating to our parent charity, Family Fund, you can contact them here.


From pre-payment cards to white goods, we make procuring and distributing practical support easy. To find out more, get in touch at businessdevelopment@familyfundservices.co.uk or via the contact form below. 


    Full name

    Company name

    Company type

    Job Title

    Email address

    Phone number

    Your question/What you'd like help with


    Please confirm that you consent to your data being stored in accordance with our privacy policy.

    Click here to read our privacy policy




    Registered office:

    Unit 4 Alpha Court
    Monks Cross Drive
    Huntington
    York North Yorkshire
    YO32 9WN