Contact us

For queries relating to the BBC Children in Need Emergency Essentials Programme please email

If you are a member of the public who has received an award or item through our services, or need help with a supermarket voucher you have received, please contact the organisation who awarded you the item.

FFBS work with local authorities, housing associations and charities to distribute grant funding. We are unfortunately unable to process individual requests for support. If you’re an individual looking for financial support or grant items, there are a number of organisations that may be able to help – find out more here.

If you have a query relating to our parent charity, Family Fund, you can contact them here.

From pre-payment cards to white goods, we make procuring and distributing practical support easy. To find out more, get in touch at or via the contact form below. 

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    Registered office:

    Unit 4 Alpha Court
    Monks Cross Drive
    York North Yorkshire
    YO32 9WN