About us

Family Fund Business Services (FFBS) is the UK’s leading fulfilment and grant administration service. We work with charities, housing providers, local authorities and other organisations to make distributing practical support to people in need, efficient and hassle-free.

Whether furnishing accommodation or fulfilling a grant fund scheme, clients can order from thousands of essential goods and services with ease, through our online fulfilment portal. Our one-stop-shop approach allows customers to enjoy easy ordering and delivery of goods through just one supplier and means just monthly invoice. Our service saves customers time and money, helping their funds go further.

Established in 2013 as a social enterprise and wholly owned subsidiary of Family Fund, FFBS serves to generate additional, unrestricted funding for the charity. Every penny of our profit is gifted to Family Fund and so, by partnering with FFBS, clients are helping to support even more families raising disabled or seriously ill children.

Since our launch, we have seen:

By buying your goods through FFBS, you deliver social value twice over by supporting Family Fund’s beneficiaries as well as your own.

Why our customers partner with us

Streamlining your procurement process

One contract, one consolidated monthly invoice and all your procurement needs in one place. Everything from supplier management and price negotiations to deliveries and warranties – we manage it all so you don’t have to.

Our services >

High quality essential goods and services

From white goods and furniture to food and energy payments, we supply thousands of essential goods and services selected by us for their suitability, quality and value for money. Order any products you need through our online fulfilment portal. It’s your one-stop-shop, with easy ordering and efficient delivery.

Our products >

Making your budget go further

In addition to reducing clients’ admin time and costs, our collective buying power allows us to supply high-quality goods at discounted prices. We offer cash rebates on a range of eligible goods and have returned over £1.8 million to our customers since 2013.

What our customers say about FFBS

Customer testimonial | Inclusion Housing

“It’s fantastic to be working with a partner like FFBS. Having one supplier that not only offers a wide variety of quality items, but delivers an excellent end-to-end service is a weight off our shoulders.”
Customer testimonial | Doncaster Council

“FFBS bring such a wide range of services, including quick and efficient service. The helpdesk is so informative and we have such a quick turnaround with the tickets that we raise. We always feel we can come to you for support.”

Customer testimonial | Officers' Association

“The service and support they provide has allowed us to develop the ways in which we can help our beneficiaries without introducing new challenges from increased supplier relationships and administration.”

Find out how we can help your organisation save time and money by getting in touch at businessdevelopment@familyfundservices.co.uk.

Credentials

Certified Social Enterprise doing business for good
Supply Change Trusted Social Supplier
Accredited Living Wage Employer
Disability Confident Employer
Cyber Essentials Plus certifications
IASME GDPR Gold Certified company

Awards & nominations

Digital Enterprise Top 100 Businesses