Information for referrers
The BBC Children in Need Emergency Essentials Programme is a referrer-only scheme. This means that families cannot apply directly, only approved referrers can submit applications on their behalf.
Who can register as a referrer?
If you work for an organisation that supports children, young people, or families, and you can assess their needs, you can apply to become a registered referrer.
Your organisation must also be able to:
- Administer the grant, and
- Support and supervise how the grant is used
How to register
Step 1.
Before registering, make sure you read our Referrer Guidelines to learn more about who is eligible and what support you can apply for.
Step 2.
Check the Tiered Strategy Guidance to make sure we are accepting applications in your region.
Step 3.
Register with us.
Post‑Award responsibilities for referrers
If an award is granted, you may be contacted by our audit team. Referrers are responsible for the following:
BACS or Voucher Awards
- Collecting itemised receipts for all purchases (copies/photos accepted)
- Keeping receipts on file for 12 months
- Ensuring beneficiaries understand receipts are required before any spending takes place
Failure to provide receipts when requested may affect future access to the programme.
Direct Delivery Items
- Confirming that items have arrived with the beneficiary
- Keeping a record of this confirmation
If you would like to send receipts to us before we request them please send in an email, with the application reference number, to cinaudit@familyfund.org.uk
Thank You
Your support is vital. By working with us, you help ensure that children and young people in crisis receive essential support when they need it most. Thank you for helping us reach families in the greatest need.
If you have any questions, you can contact us via email (stating your application ID if possible) at emergencyessentials@familyfundservices.co.uk or call us on 01904 550011, between 9.30am and 3.00pm, Monday to Friday.
If you have any further questions about our audit activity on the programme, please get in touch with the Partnerships team at cinpartnerships@familyfundservices.co.uk