End-to-end Grant Admin

Did you know we can take care of the entire grant admin process from end-to-end? From making eligibility decisions when an application comes in, to delivering grant items to a beneficiary’s home – we can do all the work for you, so your staff are free to spend their time focusing on other things.

We can tailor our service to meet your needs. Clients have the ability to choose from a combination of application processing, dedicated phone line and email helpdesk support. We work with your organisation to design a bespoke application form to meet your requirements and will make eligibility decisions based your unique criteria.

Every client has access to a suite of reporting and management information.


Using our expertise we can work with you to develop application forms or use existing ones. We will make eligibility decisions based on criteria unique to your grant scheme.


We work with you to create a specific ‘shopping list’ of products to award for your beneficiaries. These pre-approved choices are awarded to your beneficiaries if they are eligible.


Using our supplier network, we deliver grants directly to the beneficiary, freeing up your team to concentrate on other tasks. We handle all aspects of the process, including liaising with the beneficiary, arranging delivery, installing the item, removing the old appliance, and, where possible, providing an extended warranty.

What items can we grant?

We can supply products and services to cover all the essentials. From white goods and furniture, cutlery and curtains to vouchers for food, energy and clothing. If you want to grant it, we can deliver it.

Appliances & White goods
Household goods

Energy, clothing and food vouchers

Read more about our products here.

Why partner with FFBS?

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Access thousands of essential goods chosen by us for their quality and value for money, all in one place.

Save administration time with our easy-to-use online portal and just one monthly invoice.

Dedicated customer service, with our Helpdesk and monthly Account Manager meetings.

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Full fit outs are overseen by a Site manager, ensuring all items are delivered and that the house is left clean and tidy.

Extended product warranties, delivery, installation and disposal of old goods included in the price.

We deliver social value: 100% of our profit is gifted to our parent charity, Family Fund.

Read about our work with North Yorkshire Council

FFBS have helped the Council to provide a high quality service to those residents in North Yorkshire who need support from the Fund the most, while also ensuring that best value is achieved through service provision and the award of items.

Can we help your organisation deliver grant schemes? Get in touch at businessdevelopment@familyfundservices.co.uk to find out more.